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 Petković et al., 2012, No. 64, ID: 7.2012.64.7[About]



En/De/Fr/It- (first 9 out of 268 sentences) [pdf] Srpski - (prvih 9 od 268 rečenica) [pdf]
n1Mirjana Petkovic1 Snezana Lazarevic n1Mirjana Petkovic, Snežana Lazarevic
n2Faculty of Economics, Belgrade n2Ekonomski fakultet u Beogradu
n3College of Sports and Health, Belgrade n3Visoka sportska i zdravstvena škola, Beograd
n4Managing Interorganizational Relations: Design of Shared Services Centre n4Upravljanje interorganizacionim odnosima: dizajn centra zajednickih usluga
n5This paper analyses interorganizational relations and interorganizational design as a means to manage those relations. n5U radu su analizirani interorganizacioni odnosi i interorganizacioni dizajn kao sredstvo da se upravlja tim odnosima.
n6The focal point of analysis is the design of Shared Services Centre-SSC, by using a method of Workflow Management, WFM. n6Težište ana I ize je na dizajniranju centra zaj ednickih usluga (shared services center - SSC), uz kori-šcenje metoda menadžmenta toka rada (workflow management - WFM).
n7The authors point out strategic and organizational, political, technical and economic motives for establishing SSCs. n7Ukazano je na strateške i organizacione, politicke, tehnicke i ekonomske motive za formiranje SSCs.
n8The paper also describes a conceptual model and process of designing SSC. n8Dat je konceptualni model i opisan je proces dizajniranja SSC.
n9Keywords: interorganizational relations, interorganizational design, shared services center, workflow management, SSC design model. n9Kljucne reci: Interorganizacioni odnosi, interorganizacioni dizajn, centar zaj ednickih servisa, menadžment toka rada, model dizajna SSC. 1. Uvod