| En/De/Fr/It- (first 9 out of 152 sentences)
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Srpski - (prvih 9 od 152 rečenica)
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| n1 | Measuring the Quality of Banking Services in Banks Operating in Libya | n1 | Merenje kvaliteta bankarskih usluga u bankarskom poslovanju u Libiji |
| n2 | Mohamed M. Alsakit Abulgasem1, Radmila Jani~i]1, Vinka Filipovi]1, Mirjana Gligorijevi]2 | n2 | Mohamed M. Alsakit Abulgasem, Radmila Jani~i], Vinka Filipovi], Mirjana Gligorijevi] |
| n3 | 1 Faculty of Organizational Sciences, University of Belgrade | n3 | 1 Fakultet organizacionih nauka, Univerzitet u Beogradu |
| n4 | 2 Faculty of Economics, University of Belgrade | n4 | 2 Ekonomski fakultet, Univerzitet u Beogradu |
| n5 | The aim of the study is to measure the service quality of the banking system in Libya and to determine the importance of the service quality items. | n5 | Cilj ove studije jeste da izmeri kvalitet usluga koje pruža bankarski sistem u Libiji i da odredi znacaj kvaliteta pojedinacnih usluga. |
| n6 | In addition, the study measures the relationship between the banking service quality and client’s satisfaction. | n6 | Pored toga, u studiji merimo odnos izmedu kvaliteta bankarskih usluga i zadovoljstva klijenata. |
| n7 | The sample of the study includes 325 questionnaires. | n7 | Uzorak na kojem je studija sprovedena obuhvata 325 upitnika. |
| n8 | The study concludes that understanding the client’s expectations is very important in the provision of a better banking service quality as well as in achieving client’s satisfaction. | n8 | Da bismo obezbedili bolji kvalitet bankarskih usluga i postigli vece zadovoljstvo klijenata, navodi se u zakljucku studije, veoma je važno da razumemo šta klijenti ocekuju. |
| n9 | Furthermore, the measurement of service quality and the client’s perception of the service are considered to be the main approach to the development and improvement of the banking service quality. | n9 | Sta više, smatra se da merenje kvaliteta usluge i klijentovo videnje te usluge predstavljaju glavni pristup razvijanju i unapredenju kvaliteta bankarskih usluga. |