| Correlations between sime qyality management practices and internal
knowledge transfer | Odnosi između pojedinih oblasti menadžmenta kvaliteta i ubutrašnjih transfera znanja firme |
| Management, [pdf] | Menadžment, [pdf] |
| ID: 7.2008.47-48.11 Number: 47-48 Volume: XIII Month: 4 Year: 2008 UDC: 005.6:005.94 [tmx] [bow] |
Dragan Manasijević
Institution: University of Belgrade, Faculty of Engineering in Bor, VJ 12, 19210 Bor, Srbija | Dragan Manasijević |
Živan Živković
Institution: University of Belgrade, Faculty of Engineering in Bor, VJ 12, 19210 Bor, Srbija | Živan Živković |
Ivan Mihajlović
Institution: University of Belgrade, Faculty of Engineering in Bor, VJ 12, 19210 Bor, Srbija | Ivan Mihajlović |
Abstract
This paper analyzes the relationship between the degree of implementation of the different quality management (QM)
practices, knowledge transfers and firm’s performance. The proposed model and the hypotheses were tested on a sample
of 102 managers from 34 Serbian firms. The analysis of obtained results was conducted using Structural Equation
Modelling (SEM). The results confirm the importance of the teamwork and process control as QM practices on internal knowledge transfers and strong positive correlation between internal knowledge transfers and firm’s performance. | Apstrakt
Ovaj rad se bavi istraživanjem odnosa između nivoa implementacije pojedinih oblasti menadžmenta kvaliteta (MK), transfera (prenosa) znanja unutar firme i poslovnih rezultata. Predloženi model, kao i postavljene hipoteze testirane su na uzorku od 102 menadžera iz 34 srpske firme u kojima je uveden sistem kvaliteta. Analiza prikupljenih podataka je izvršena primenom SE modeliranja (SEM-Structural Equation Modeling). Dobijeni rezultati potvrđuju da timski rad i kontrola procesa, kao komponente MK, pozitivno utiču na unutrašnje transfere znanja firme kao i da postoji izražena pozitivna korelacija između unutrašnjih transfera znanja i poslovanja firme. |
| Pages: 87-94 | Strane: 87-94 |